Careworld London is dedicated to providing people looking for care for themselves or their loved ones and our goal is to offer the highest quality care and support possible; regardless of their level of need or dependency. Our prime objective is to assist those we look after to remain in their own home for as long as they wish with dignity, independence and control over their life.
Careworld London's professionally trained team adopts a holistic approach to supporting our users; focusing as much on their interests and preferred lifestyle as on the personal care and support required. Our aim is to promote good health and social inclusion whilst respecting diverse range of choices that ensure satisfaction from all our users, carers and parents. We take a person centred approach, which meets the users individual needs and wishes, whilst helping them develop basic skills to enable them to become more independent. Our aims include:
- To empower users to gain a level of independence
- Provide general and specific monitoring to promote health and to sustain well being
- Enable users to benefit from being occupied and engaged in a range of activities
- To assist our users to access community resources, social and recreational.
- Provide the highest quality care and support possible
- Treat people with respect
- Enhance self esteem
- Preserve dignity
- Support self expression
- Promote freedom of choice
Our personal care assistants and support workers are directly employed by us and are continuously assessed and provided with ongoing training to ensure skills and working practices are up to date. We recruit & train local people to deliver services.
We are accredited and regulated by the Care Quality Commission (CQC) and a member of the United Kingdom Home Care Association (UKHCA). Careworld London is also ISO–9001 certified to maintain the Quality Management Systems [QMS].
The services we offer are not unique but we would like to think our standards, professionalism and charges would be hard to beat.
At Careworld London we firmly believe that everyone in life should be given the opportunity to live life the best they can. Everyone has real choice and control over the care and support they need to achieve their goals, to live a fulfilling life, and to be connected with society. At Careworld we give them this choice. We strive to ensure our service users feel empowered to live independently.
Our Values include:
- Ensuring the health, wellbeing and rights of individuals to help ensure people’s independence and good quality of life for longer.
- People are treated with compassion and respect, and are safe from abuse and neglect
- Carers are recognised for their contribution to society as vital partners in care, and are supported to reach their full potential and lead the lives they want.
- We continue to develop a caring, skilled and much-valued workforce, which delivers quality care and support in partnership with individuals, families and communities.
Careworld was founded in 2011 by Ayub Khan, who had been working in various roles in Social Care and related disciplines. Having carried out research for an M.A. that identified a chronic lack of housing and care services for BME elders in London and surrounding areas, the Company was formed to help address this shortfall, providing care services to specifically meet these needs. From its first base in London Borough of Towerhamlets, London, and with a handful of family and friends, Careworld London began to provide care to the BME communities, in particular Asian Adult and elders, on a private commissioned basis. The Company developed to provide services to paying customers, who wished to purchase a specialised service that was appropriate and responsive to their cultural, social and religious needs and preferences in addition to their physical needs.
Many of these initial Service Users came as referrals from the well established community-based organisations such as churches, mosques and day centres often linked to BME communities. Careworld has maintained these links, which we believe are a vital part of our continued success in not only identifying a potential customer base but also providing fertile ground for recruitment. We are able to obtain staff from the communities we serve, a theme that continues through to the present day with our "community-based approach to business".
Careworld has now moved on from this initial specialised provision, for although we are still rightly proud of our heritage as a provider of care services to the BME communities, we have evolved into providing a range of diverse and wide-ranging care services to all communities. Careworld London is no longer a specialist provider, but a mainstream provider that can provide a specialist service if required to do so: a small but significant change to our ideology and practice.
Careworld London Accreditations and Certifications:
ISO – 9001
Careworld London has achieved the ISO-9001 certificate, demonstrating our commitment to maintain Quality Management System.
Careworld London accredited and regulated by the Care Quality Commission (CQC)
Careworld London also a member of the United Kingdom Home Care Association (UKHCA).
Careworld London Management:
Ayub is the owner and Managing Director of Careworld London. He established the business in 2011 after recognising a need for domiciliary care for BME Adult and Elders in London. Since that point he has gone on to build Careworld London into the business it is today, with a huge potential and a renowned position within the homecare providers.
Registered Manager, with full executive responsibility for the strategy, management and running of the business, Ayub founded Careworld London in September 2011 from his previous position of Executive Director of Careworld UK. In the short time Ayub has been with Careworld London he has led the Company's acquisition strategy and directed Careworld's significant business expansion. Ayub has spent the last 11 years of his career developing and improving domiciliary care services and is a leading exponent of the drive to move service delivery to one that focuses on outcomes and choice for the individual. His experience will ensure that Careworld continues to be a high quality provider, builds on its robust business portfolio and takes a leading role in the Personalisation changes that face the industry.
Asad has been the Functional manager of Careworld London since 2012 and is responsible for all financial aspects of the company. During his tenure, turnover has grown significantly, predominantly through organic growth. Asad is a key member of senior management team, involved in tendering and contract management. Asad assumes overall responsibility for all care management and related duties within the organisation as well as developing new initiatives and strategies. He also has an input into all operational issues.
Lakhiya has 13 years experience in the field of care services and has experience in working with children and families, people with learning difficulties, physical disabilities, young offenders and the elderly. She started work with Careworld London in 2011 as Admin Manager and steadily progressed through the Company to her current position of Training and Quality Assurance Manager. Lakhiya has responsibility for Training, quality assurance and health & safety.
Corporate Social Responsibility
Careworld London recognises its Corporate and Social Responsibility to behave ethically, improve the lives of its service users and workforce, partners, customers as well as the local community and society, contribute to economic development and to exceed commercial and public expectations. CSR is embedded as the core of the organisation’s culture.
Our Commitment to our People
Careworld London recognises that our staffs are our single greatest asset and continually engages with all of the people who make Careworld the business it is today.
Our Commitment to our Community
Careworld London engages with every local community we serve to build and establish more effective working relationships with local authorities, other providers and third sector groups. Careworld London also continue to support local and nationally recognised charities across the country, demonstrating our commitment to the local communities we work in.
Our commitment to the Environment
Careworld London is committed to improving the environment we live in and undertakes a number of practical measures to ensure we are committed to environmental best practice. Careworld London is dedicated to continuous improvement in all of our operations to ensure we achieve this goal To minimise the environmental impact of our work, Careworld London undertakes a number of practical measures, detailed below.
Careworld London ensures that recycling facilities are available in all our locations. This includes paper, plastics, glass and printer cartridges.
Monitoring Fuel Consumption
Careworld London encourages staff and the people we work with to reduce fuel consumption and the amount of energy we use within our business and homes.